4 Best Condens Alternatives in 2024

September 2024

4 min read

Condens helps user researchers fix the issue of disorganized and inaccessible research data. It provides a centralized user research repository for storing, analyzing, and sharing user research data, which allows them to efficiently analyze insights, collaborate with team members, and share findings with stakeholders.

While Condens is well-regarded for its simplicity, those requiring more specialized features often explore other options in the market.

If you find Condens limiting for complex projects and desire more advanced analytics capabilities, or you're looking for a tool with a different pricing structure, the alternatives below might be a better fit for your research team.

1. Reduct.Video

Reduct provides features similar to Condens, where you can store, structure and analyze user research data and share findings across your organization with just a few clicks.

Reduct generates accurate transcripts (more than 94%) and serves as a searchable research repository. What sets Reduct apart is it seamlessly integrates audio and video synthesis into your workflow.

Here's what our users like about Reduct when they migrate from Condens:

highest quality of AI transcription on the market
80+ languages and option for human transcription
highlight, tag and clip videos to share with stakeholders, as easy as editing a Google Doc
use Videoboard, our affinity mapping tool to cluster insights from interviews
meeting transcription bot that syncs with your calendar
timestamped summaries of customer interviews

Research teams at The Zebra and Superhuman use Reduct.Video to transcribe, highlight, tag, clip, and share insights from video interviews, earning research a seat at the strategy table.

For those who rely heavily on video or audio recordings for their qualitative research, Reduct is the most powerful and cost-effective option available.

However, if you require a repository that also manages documents, surveys, charts, and reports, other alternatives might be a better fit.

Pricing:

$50 per editor per month on the Advanced Plan
Includes 10 hours of pooled transcription per editor per month
$0.25/min for AI transcription overages
$1.25/min for upgrading a recording to human transcription

Build your UX research repository with Reduct

Start a free trial

2. EnjoyHQ

EnjoyHQ helps data-driven product teams to bring together scattered customer feedback and research data by providing a centralized platform for customer insights so they can make informed product decisions and build better products with confidence.

EnjoyHQ allows teams to:

Import data from over 25 native integrations, including UserTesting, UserZoom, Google Drive, Jira, and Slack.
Utilize a public API to bring in data from additional sources.
Store unlimited video, audio, documents, images, and attachments.
Automatically transcribe audio and video content.
Advanced search capabilities designed specifically for customer research.

With EnjoyHQ you can easily highlight important insights and then use the analysis board to organize ideas from a wide range of sources to discover patterns.

Where EnjoyHQ really stands out is its advanced search. They provide a sophisticated search engine tailored for customer research data - including customer feedback from surveys, support tickets and app reviews, research data from usability studies and interviews, uploaded documents, customer demographics and interaction data, and data received from their 25+ integrations.

This broad range of searchable data enables teams to efficiently analyze and derive actionable insights for informed decision-making.

Pricing:

Undisclosed

3. Dovetail

Dovetail is a popular repository tool for qualitative research, helping teams centralize, organize, and analyze user feedback and interview data.

Dovetail offers features like AI transcription, insights clustering, and collaborative tools that enable teams to uncover and share findings from user research data. They are a strong, all-in-one centralized research and collaboration tool suitable for large research teams.

Dovetail has better participant management compared to Condens. You’re able to track who you’ve spoken to over time. If you prefer an academic approach to building and applying taxonomies, Dovetail also has a robust multi-layer taxonomy system.

Dovetail is ideal for large research teams seeking a better repository alternative to Condens, but it comes with a higher price tag, making it best suited for those with the budget to invest in a robust solution.

Pricing:

Free Plan: $0 per month
Starter Plan: $30 per user/month (billed annually).
Team Plan: $375 per month (for up to 5 contributors).

4. Maze

Maze is a user testing platform that helps designers and developers conduct usability tests and gather feedback from its users.

Whether you're doing exploratory research or validating designs, Maze offers you the option to choose between moderated and unmoderated testing. This means you can pick the format that works best for your user research.

Maze streamlines the usability testing process by integrating with popular design tools like Figma, Sketch, and Adobe XD. This integration allows designers to easily import their prototypes into Maze, set up tests, and share them with users.

Maze also offers heatmap and clickstream analysis, providing a visual representation of user behavior during testing.

While many tools require you to spend hours analyzing data manually, Maze auto-generates reports, themes, and insights, including design metrics, heatmaps, and path analysis, for every piece of research you run.

However, you might end up needing extra tools like Adobe Acrobat to edit and combine reports, which can add extra time to your workflow.

Unlike other user research tools, Maze brings together quantitative and qualitative research, panel and recruitment, and automated reporting all under one roof.

Pricing:

Free Plan available
Starter plan: $99/for 5 seats/month
Customizable organization plan

Take your pick

While Condens has its merits, exploring alternatives like Reduct.Video, EnjoyHQ, Dovetail, and Maze can significantly enhance your research capabilities.

Reduct.Video excels in transforming lengthy video content into concise highlights, making it perfect for teams focused on customer research video analysis. EnjoyHQ offers a robust platform for managing user feedback, allowing you to centralize qualitative and quantitative insights spread across different platforms.

Dovetail is a comprehensive suite for larger qualitative research teams. Finally, Maze is ideal for rapid user testing, providing actionable insights that help you iterate quickly on your design prototypes.

By carefully considering these options, you can choose the tool that best fits your workflow, ultimately leading to more informed decisions and a deeper understanding of your users.